Royal Design Group
Royal Design and Rum21 stock Sweden’s widest range of home décor, furniture and design for your home.
By using Returnado, Royal Design and Rum21 have implemented a more personalised and automated experience for all customers.
With Returnado, they have reduced staff costs for their customer service by -31%, generated 29% conversions through exchanges, gathered several departments in one and the same system and significantly reduced the response time to customers.
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