processing your
customers love

Create and optimise the best customer experience, and save time and money by digitalising your returns process with Returnado

I want to know more about Returnado!

Why Returnado?

The end-customer
in focus

Your customers are the most important factor. Returning a product should be just as easy as purchasing it.

Exchanges and

+30% of returns are re-converted when offering exchanges, which generates new revenue.

grows with you

Returnado is modular and grows alongside your business. We’re always ready to take your returns process to the next level


Meet Returnado Rescue

Rescue is a sustainability module that promotes circular consumption and reduces consumers' climate impact.

Allow and support your customers to be part of your sustainability initiatives.

By letting consumers return items they have once loved, for recycling, reuse and reselling, you create a circular e-commerce and reduce the overall climate impact.

Read more about Rescue


of all returns can be re-converted to new revenue


of the time spent on each return can be removed by automating the process


of all customer service matters can be solved by digitalisation

The level of service from Returnado is the same as the Returnado product – always available, responsive, flexible, solution-oriented and modern.

Sofie Franzén

Head of Customer Care, RoyalDesign Group

Returnado is the clear choice for Helly Hansen

Helly Hansen needed to simplify and automate the returns process and above all improve the customer experience.

With its customer focus and innovative solution, Returnado became the natural choice.

Read more about our customers

Our solutions

Returnado is tailored to your customers, goals and technological circumstances.


The customer dialogue is tailored to create a simple and personalised return flow for your customers.


Admin is an interface for administrators to manage returns, exchanges and returns of damaged goods.


Our data helps you understand trends and work proactively towards a better customer experience and fewer returns.


The Logistics module is a powerful tool that simplifies warehouse returns processing.


Let consumers be a part of your sustainability initiative, and claim responsibility for the product's lifespan

Partners & Integrations

We are where you are!

From zloty to pounds, German to French or UPS to Bring. We help you to offer a digital, personalised returns experience while your company gets a scalable, automated and seamless returns administration.

Book a digital demo