Returns
processing your
customers love
Create and optimise the best customer experience, and save time and money by digitalising your returns process with Returnado
The end-customer
in focus
Your customers are the most important factor. Returning a product should be just as easy as purchasing it.
Exchanges and
re-conversion
+30% of returns are re-converted when offering exchanges, which generates new revenue.
Returnado
grows with you
Returnado is modular and grows alongside your business. We’re always ready to take your returns process to the next level
NEW
Meet Returnado Rescue
Rescue is a sustainability module that promotes circular consumption and reduces consumers' climate impact.
Allow and support your customers to be part of your sustainability initiatives.
By letting consumers return items they have once loved, for recycling, reuse and reselling, you create a circular e-commerce and reduce the overall climate impact.
+30%
of all returns can be re-converted to new revenue
-90%
of the time spent on each return can be removed by automating the process
-30%
of all customer service matters can be solved by digitalisation
The level of service from Returnado is the same as the Returnado product – always available, responsive, flexible, solution-oriented and modern.
Returnado is the clear choice for Helly Hansen
Helly Hansen needed to simplify and automate the returns process and above all improve the customer experience.
With its customer focus and innovative solution, Returnado became the natural choice.
Our solutions
Returnado is tailored to your customers, goals and technological circumstances.
Consumer
The customer dialogue is tailored to create a simple and personalised return flow for your customers.
Admin
Admin is an interface for administrators to manage returns, exchanges and returns of damaged goods.
Analytics
Our data helps you understand trends and work proactively towards a better customer experience and fewer returns.
Logistics
The Logistics module is a powerful tool that simplifies warehouse returns processing.
Status
Your customers and staff can follow the returns process from beginning to end with Returnado Status.
Partners & Integrations
We are where you are!
From zloty to pounds, German to French or UPS to Bring. We help you to offer a digital, personalised returns experience while your company gets a scalable, automated and seamless returns administration.
Book a digital demo