Returns
processing your
customers love
Create the best customer experience, save hundreds of hours and save money by digitalising your returns process with Returnado
The end customer
in focus
Your customers are the most important factor. Returning a product should be just as easy as purchasing it.
Exchanges and
re-conversion
+30% of our customers’ returns are re-converted via exchanges and generate new revenue.
Returnado
grows with you
Returnado grows at your pace as your processes develop. We’re always ready to take the returns process to the next level.
+30%
of all returns can be re-converted to new revenue
-90%
of the time spent on each return can be removed by automation
-30%
of all customer service matters can be solved by digitalisation
The level of service from Returnado is the same as the Returnado product – always available, responsive, flexible, solution-oriented and modern.
Returnado is the clear choice for Helly Hansen
Helly Hansen needed to simplify and automate the returns process and above all improve the customer experience.
With its customer focus and innovative solution, Returnado became the natural choice.
Our solutions
Returnado is tailored to your customers, goals and technological circumstances.
Consumer
The customer dialogue is tailored to create a simple and personalised return flow for your customers.
Admin
Admin is an interface for shoppers to manage their returns, exchanges and returns of damaged goods.
Analytics
Our data helps you understand trends and work proactively towards a better customer experience and fewer returns.
Logistics
The Logistics module is a powerful tool that simplifies warehouse returns processing.
Status
Your customers and staff can follow the returns process from beginning to end with Returnado Status.
We are where you are!
From zloty to pounds, German to French or UPS to Bring. We help you to offer a digital, personalised returns experience while your company gets a scalable, automated and seamless returns administration.
Contact Returnado