Returnado | Convert returns into revenue
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EVERYBODY SHOPS, NOBODY LIKES RETURNS

It’s a headache for online retailers in terms of time and money being spent to handle the returning goods, doing administration and answering customers concerns.
All this whilst leaving the consumers original desire unfulfilled.

Not to mention the environmental effect and friction the consumers experience when doing returns.

 

Returnado is an innovative approach to handling discontent online, we standardize returns and optimize towards re-conversion.

HOW BIG IS THE PROBLEM IN THE NORDICS?

162

Shopping online 2015 (Billion SEK)

25

Returns (%) on average

41

Yearly lost sales online (Billion SEK)

878

Cost of managing returns (Million SEK)

WHAT WE DO

  • Re-conversion

    Our sytem helps your customers exchange products for other versions, use returned goods as purchase-value for new products, or re-convert to store-credit. All through an easy and intuitive interface

  • Minimal integration and maintenance

    Returnado is a modern API-based platform that is easily integrateable. Quick set-up, minimal maintenance. Our process complements your current process and limits ad-hoc changes.

  • Limit customer support time

    With an automatized platform, and the customer solving the majority of problems connected with discontent and returns themselves, expect shorter customer service lines

  • User friendly

    Being a web-application, the platform is accessible from all browsers and is optimized for mobile, desktop and tablet. The flow is intuitive and keeps the user updated on changes to their registered return.

YOUR CUSTOMER’S BEST FRIEND

YOUR CUSTOMER’S BEST FRIEND

AVAILABLE 24/7

 

EXCHANGE PRODUCTS FOR NEW ONES

 

FASTER DELIVERIES WITH NO DOUBLE-CHARGING

 

REAL-TIME STATUS OF RETURNS AND ORDERS

 

INTUITIVE AND EASY PROCESS

 

ACCESSIBLE ON MOBILE, DESKTOP AND TABLET

AS SEEN ON

Med sin automatiserade plattform vill en ny svensk startup vända returer till intäkter samtidigt som kunderna förblir nöjda.
Framtidens entreprenör
Returnado vill vända returer till intäkter för e-handlare - och samtidigt göra kunderna mer nöjda.
Den konsument som är missnöjd med sitt köp på en webb-shop har två alternativ – göm och glöm eller returnera och häv köpet. Nu finns nya möjligheter för handlaren att göra returer till en lönsam del av verksamheten.

PARTNERS AND FINANCIERS

LET’S HAVE A CHAT!

Interested in improving customer experience whilst increasing your profitability? Discuss potential partnerships?

Or are you just a little curious about Returnado? Send us a mail and we’ll get back to you as soon as possible.

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